Serving clients since 1999...Worldwide Delivery!
 
Policy
General Policy
Terms of offer, price, and item descriptions can change without notice. We make every effort to assure accuracy in advertised price and description. Retail products are supported by original manufacturer warranty. You can return items within 60 days of the ship date. Items should be returned in their original product packaging. If you need to return the item because of our error we will send a pre-paid shipping return label via email.
Privacy Policy
Intent Notebooks, Inc. has created this privacy statement in order to demonstrate our company's commitment to privacy of customer's information. The following discloses our information gathering and dissemination practices for all Intent Notebooks, Inc. URL's. We use your IP address to help to diagnose problems with our server and to administer our Web site. IP addresses are logged to track a user's session. This gives Intent Notebooks, Inc. information on which areas of our site are being visited. We do not link IP addresses to anything personally identifiable. This means that while a user's session is tracked, the user will remain anonymous. Our site has an order form available. We collect visitor's contact information (billing, shipping and email addresses), as well as financial information (bank account or credit card numbers) with the purpose of processing and shipping orders as well as promoting company's specials to our customers.
Shipping Policy
We ship our products from the warehouse in Cranbury, NJ, USA using Federal Express, TNT, UPS or Aircargo as our main carriers. Below are the shipping methods we offer:
- For Domestic shipments:

a. FedEx Ground only! Estimated transit time 3-5 business days.
Order usually ships on the same or next day of the payment date.

- For International shipments:

1. Federal Express:

a. FedEx Economy Service. Estimated transit time 5-7 business days.
b. FedEx Priority Service. Estimated transit time 2-3 business days.
c. FedEx Economy Freight service. Estimated transit time 5-7 business days.
d. FedEx Priority Freight service. Estimated transit time 2-3 business days.

Order usually ships on the same or next day of the payment date.

2. TNT:

a. General Cargo. Estimated transit time depends from the booking date.
b. Economy Service. Estimated transit time 5-7 business days.

Order usually ships on the same or next day of the payment date.

3. UPS:

a. Economy. Estimated transit time 5-7 business days.

Order usually ships on the same or next day of the payment date.

4. Aircargo:

a. For AirCargo shipping service you must contact your sales representative regarding the payment date. Estimated transit time 3 – 5 business days.

As in order to ship your order quickly we need to get the booking ahead of time.

If you need a different type of delivery, not listed above, please contact us to make a special arrangement.

***** WE DO NOT SHIP OR SELL TO ANY COUNTRIES THAT THE U.S. GOVERNMENT HAS PLACED ANY EMBARGO'S THAT RESTRICTS EXPORT
TO THOSE COUNTRIES, SUCH AS IRAN, CUBA, SYRIA, N. KOREA, SUDAN OR ANY OTHER COUNTRIES OR CUSTOMERS THAT THE US GOV'T RESTRICTS
EXPORT TO, EITHER DIRECTLY OR UN-DIRECTLY. *****

We do not ship on Saturdays, Sundays and all major holidays. For more information contact our shipping department at yuriy@intentnotebooks.com
Money Back Guarantee / Refund Policy
Intent Notebooks, Inc. must be informed of any problems and/or order discrepancies (wrong product received, wrong product ordered, shipping damage) within 5 business days from receipt of product. Just email us and indicate what the problem is. Return Merchandise Authorization (RMA) Number is required for all returns. For our complete return policy please read below.
Return Policy
  1. If you believe purchased item you received is defective, please notify us via e-mail and apply for RMA number. Upon arrival at the our warehouse all returned items are inspected. Your refund or replacement will be processed after we receive, inspect, and verify your return.
  2. For all other issues, Intent Notebooks, Inc. must be informed of any problems and/or order discrepancies (wrong product received, shipping damage) within 5 days from receipt of a product.
  3. Return Merchandise Authorization (RMA) number is required for all returns.
  4. Customer is responsible for :
    • Matching serial numbers; proper packaging of the returned product.
    • Keeping/ensuring time-frames of RMA and Warranty periods; ensuring all accessories are returned with product; providing return reason and detailed description of the problem.
    • Insuring RMA number is visible on the shipping label (on shipping label only, do not write on the retail box).
  5. Please check return tracking to know the date we received your item.
  6. Refund cannot be greater than the item's original purchase price.
  7. Typically returns are processed by the RMA department within 2 business days from the date of receipt. Processing time may vary for different products. For status you must email philippe@intentnotebooks.com
  8. Intent Notebooks, Inc. reserves the right to make a decision based on test results, whether to replace, repair, or to refund in accordance with our return policy.
  9. In case of exchange/replacement, the original warranty period transfers to the exchanged/replaced item.
  10. Intent Notebooks, Inc. will not accept any products back that have been physically damaged, burned, abused, misused, neglected, repaired or modified. Defective laptops must be returned back to Intent Notebooks, Inc. within 60 days from date of invoice.
Discrepancy & Shipping Damage
  1. We agree to file any damage claim immediately with its designated shipping carrier.
  2. Any incorrect or missing item in the shipment, or a damaged package received by Purchaser must be reported to our customer service within 5 (five) business days from the date of receiving the products.
  3. Once the package has been refused, please contact us immediately and we will issue you a replacement or a refund.
  4. If the damage has been discovered AFTER the driver has already left your location:
    • Please contact the carrier that delivered your item to alert them of the situation.
    • Please contact us to report the situation. Include helpful details, such as package condition, how it was received (left at front door, signed for), and description the damage.
    • Please DO NOT discard any of the shipping box or packing materials, product itself.
Warranty
Unless otherwise indicated, the warranty periods are as follows:
  • NEW RETAIL: TThese products are supported by the manufacturer.
  • REFURBISHED: These products are covered by a 90-day warranty that may not be extended.
  • USED: These products are covered by a 30-day warranty that may not be extended.
  • NO WARRANTY for any product with: Warranty sticker and/or serial number removed by customer; unit was physically opened and/or hardware modified. Physically abused (as described in return policy); missing accessories; rebate taken off and/or registered.
NO WARRANTY for any product with:
  • Warranty sticker and/or serial number removed by customer.
  • Physically abused (as described in return policy); missing accessories; rebate taken off and/or registered.
Legal Notice
This legal notice applies to all proprietary material available through these Internet sites: www.intentnotebooks.com and hereafter referred to as "this Site."
Intellectual Property
Unless otherwise noted, product names, designs, logos, titles, text, images, audio and video within this Site are the trademarks, service marks, trade names, copyrights or other property of Intent Notebooks, Inc. Corporation (Intellectual Property of Intent Notebooks, Inc). All other unregistered and registered trademarks are the property of their respective owners. Nothing contained on this Site should be construed as granting, by implication, or otherwise, any license or right to use any of the Intellectual Property of Intent Notebooks, Inc. displayed on this Site without the written permission of Intent Notebooks, Inc.
Use of this Site
Intent Notebooks, Inc. maintains this Site for your personal information, education, and communication. Please feel free to browse this Site. You may download material displayed on this Site for non-commercial; personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, re-use, re-post, or use the content of this Site for public or commercial purposes, including the text; images, audio and video without written permission of Intent Notebooks, Inc. Changes periodically are made to the information contained in this Site.
No Warranties
Limitation of Liability: THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Intent Notebooks, Inc. also assumes no responsibility, and shall not be liable for any such damages to or viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, browsing in this Site or your downloading of any materials, data, text, images, video or audio from this Site or any linked sites. In no event shall Intent Notebooks, Inc. or any other party involved creating, producing, maintaining or delivering this Site, or any of their affiliates, or the officers, directors, employees, shareholders, or agents of each of them, be liable for any damages of any kind, including without limitation any direct, special, incidental, indirect, exemplary, punitive or consequential damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of or in connection with the use or performance of, or your browsing in, or your links to other sites from this Site. In no event shall Intent Notebooks, Inc. or any other party involved creating, producing, maintaining or delivering this Site, or any of their affiliates, or the officers, directors, employees, shareholders, or agents of each of them, be liable for any damages of any kind, including without limitation any direct, special, incidental, indirect, exemplary, punitive or consequential damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of or in connection with the use or performance of, or your browsing in, or your links to other sites from this Site.
Unaffiliated Products and Sites
Descriptions of, or references to, products, publications or sites not owned by Intent Notebooks, Inc. or its affiliates do not imply endorsement of that product, publication or site. Intent Notebooks, Inc. has not reviewed all material linked to this Site and is not responsible for the content of any such material. Your linking to any other sites is at your own risk.
Communications with this Site
You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Intent Notebooks, Inc. will fully cooperate with any law enforcement authorities or court order requesting or directing Intent Notebooks, Inc. to disclose the identity of or help identify or locate anyone posting any such information or materials.
Any communication or material you transmit to this Site by e-mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non confidential and non-proprietary. Intent Notebooks, Inc. cannot prevent the "harvesting" of information from this Site, and you may be contacted by Intent Notebooks, Inc. or unrelated third parties, by e-mail or otherwise, within or outside of this Site. Anything you transmit may be edited by or on behalf of Intent Notebooks, Inc., may or may not be posted to this Site at the sole discretion of Intent Notebooks, Inc. and may be used by Intent Notebooks, Inc. or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Intent Notebooks, Inc. is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.
Although Intent Notebooks, Inc. may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Site, Intent Notebooks, Inc. is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on this Site. Intent Notebooks, Inc. assumes no responsibility or liability for any actions or communications by you or any unrelated third party within or outside of this Site.
United States Governing Law
This Site was developed in the United States of America in accordance with and shall be governed by, and your browsing in and use of this Site shall be deemed acceptable of, the laws of the State of New Jersey, United States of America. Notwithstanding the foregoing, this Site may be viewed internationally and may contain references to products or services not available in all countries. References to a particular product or service do not imply that Intent Notebooks, Inc. intends to make such products or services available in such countries. Any claims or disputes shall be brought in the appropriate state or federal court in New Jersey, USA. This would bring better closure to the possibility of foreign or out of state claims and suits.
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